Hands-on exercises designed to teach you real world research, design, and testing techniques that you can apply to your daily UX work. The following UX workshop activities will be based on case studies directly relevant to your industry:
- Conducting expert reviews to assess the current state of a site, app, or product. Discussion includes the dual purpose served by expert reviews as both a heuristic evaluation and a method to identify key areas for UX research.
- Analyzing research findings from surveys, diary studies, interviews, and contextual inquiry.
- Creating personas
- Writing clear, compelling scenarios that reflect real-world tasks while meeting business and stakeholder needs.
- Mapping current and new task flows. Discussions and case studies showing
- Drawing wireframes and a discussion about when to draw low-, medium-, and high-fidelity wireframes.
- Experimenting with micro-interactions such as forms and error messages, critical elements in UX and UI design.
UX Research and Field Work
Research is the foundation of user experience. Without careful attention to business and user needs a design is likely to fail. Workshop activities include:
- Conducting stakeholder interviews to ensure that the research effort aligns with core business goals.
- Identifying the best research method for a particular project.
- Planning and conducting surveys.
- Planning and conducting diary studies.
- Practicing contextual inquiry with an emphasis on the observation component of this method.
- Practicing in-depth interviews with an emphasis on avoiding leading users, when to pause, when to probe, and how to assess the user’s responses to your questions.
Learn why UX practitioners are well positioned to write quality copy and integrate this content into their designs. Examine this underutilized skill and learn how to write clear, compelling copy that will make you and your organization stand out with exceptional content and design. UX workshop activities include:
- Tapping your inner writer: How to apply your expertise in user analysis to writing copy.
- Writing micro-copy for web and mobile apps.
- Planning copy for software localization (for firms with a global presence).